Oferty dla Delivery Service praca Zabierzów

01.01.2012 | Pełny etat | Zabierzów | Shell Business Service Centre KrakówResponsibilities - Running regular coaching sessions with Customer Service Professionals to ensure that optimal performance is achieved with service delivery and process execution - Planning and executing Quality Call Monitoring (QCM) Program to ensure process adherance and consistent delivery

01.01.2012 | Pełny etat | Zabierzów | Shell Business Service Centre KrakówResponsibilities Purpose To ensure the complete and appropriate training provided for Order to Delivery (OtD) teams - Scheduling team and Scheduling Support team. Responsibility for training and development of 20-30 members of OtD teams. Principal Accountabilities - Establish Training & Procedures