01.01.2012 | Pełny etat | Zabierzów | Sabre Polska Sp. z o.o.To fill a newly created position, is looking for highly motivated, both people and processes orientated manager to support our growing European analytics team to develop innovative tools for automating marketing processes. You will be managing a group of seven individuals
Zobacz później01.01.2012 | Pełny etat | Zabierzów | Shell Business Service Centre KrakówResponsibilities PRINCIPAL ACCOUNTABILITIES 1. Steer, coach and monitor the Credit Management team performance to ensure SLA’s and KPI’s, agreed with the Credit organization are met. Team up to 15 people. 2. Coordinate Debt Collection process. 3. Implement and ensure compliance of Credit Policy
Zobacz później01.01.2012 | Pełny etat | Zabierzów | Shell Business Service Centre KrakówOf customer service excellence by CSO staff - Translating area for improvement into training needs - Working with Customer Service Operation Manager, Team Managers and Assurance Manager to implement various process/quality improvement initiatives to improve service levels in CSO and customer satisfaction
Zobacz później01.01.2012 | Pełny etat | Zabierzów | Shell Business Service Centre KrakówLiaise with Scheduling Excellence team, customer service centre and SBSC to coordinate resources to deliver the training programmes - Update and maintain all training materials and guidelines in accordance with global standards - Develop a learning network with other training managers to evaluate
Zobacz później01.01.2012 | Pełny etat | Zabierzów | Shell Business Service Centre KrakówEvaluation of fixed assets - Report on fixed assets for insurance purposes - Monitor work in progress & capitalize assets on request - Account for all tax aspects of fixed assets - Answer stakeholders requests for information (frequent liaison with Shell business managers). - Ensure that all relevant Shell
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