01.01.2012 | Pełny etat | Zabierzów | Shell Business Service Centre KrakówOf customer service excellence by CSO staff - Translating area for improvement into training needs - Working with Customer Service Operation Manager, Team Managers and Assurance Manager to implement various process/quality improvement initiatives to improve service levels in CSO and customer satisfaction
Zobacz później01.01.2012 | Pełny etat | Zabierzów | Shell Business Service Centre KrakówStrategies, processes, and systems in alignment with corporate standards and business performance needs - Be the contact point for all aspects of training for the Order to Delivery team including induction, functional skills, cultural awareness and personal development - Coordinate and deliver trainings
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