01.01.2012 | Pełny etat | Łódź | Fujitsu Technology Solutions Sp. z o.o.Job Description To lead a team in the Delivery Centre of 80 - 100 operational staff in the delivery of service with a tendency for growth, to one or a number of Fujitsu clients receiving service from Poland GDC. Responsibilities - Achievement of customer & internal KPI’ s and SLA’ s - Managing
Zobacz później01.01.2012 | Pełny etat | Łódź | Fujitsu Technology Solutions Sp. z o.o.Job Description To lead a team in the Delivery Centre of 80 - 100 operational staff in the delivery of service with a tendency for growth, to one or a number of Fujitsu clients receiving service from Poland GDC. Responsibilities - Achievement of customer & internal KPI’ s and SLA’ s - Managing
Zobacz później01.01.2012 | Pełny etat | Łódzkie | ZUNO BANK AGSet-up of a new Call Centre and Back Office in Poland (premises arrangements, technical organization, staff hiring and process setup) - Conduct business analytics required for roll-out sizing & design - Manage call centre and back office team to achieve individual & skill group target performance
Zobacz później01.01.2012 | Pełny etat | Łódź | Infosys BPO Poland Sp. z o.o.And implementing improvements - Leading projects and/or coaching project leaders - Assuring monitoring, analyzing and solving problematic issues - Securing knowledge management within the department - Handling and preventing customer complaints and escalations - Supporting Operations Manager in daily activities
Zobacz później01.01.2012 | Pełny etat | Łódzkie | Ciber Polska Sp. z o.o.Problems, and basic hardware issues. The individual should also have strong analytical and communication skills, and the ability to work efficiently and effectively with clients, co-workers and other infrastructure staff members. Individual(s) should be motivated and self-directing with excellent
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