10.05.2024 | Pełny etat | Gdańsk (Gdańsk) | Wipro IT ServicesPRG'sRecording trend of calls and identifying outages proactivelyCallbacks for customer not reachable cases & customer requestIdentifying the trend of calls - tickets and highlighting it to L2 - TL as applicable for outage confirmationCreating child tickets and tagging them with problem ticket. Callback the user
Zobacz później09.05.2024 | Pełny etat | Gdańsk (Gdańsk) | Wipro TechnologiesIn specific languages and English. Analysts will use Cloud Telephony channel with dual Citrix setup for required client environment access. To maintain a high degree of customer service for all support queries and adhere to all service management principles. Analysts will support both calls and chats within
Zobacz później09.05.2024 | Pełny etat | Gdańsk (Gdańsk) | Wipro IT ServicesPRG'sRecording trend of calls and identifying outages proactivelyCallbacks for customer not reachable cases & customer requestIdentifying the trend of calls - tickets and highlighting it to L2 - TL as applicable for outage confirmationCreating child tickets and tagging them with problem ticket. Callback the user
Zobacz później01.05.2024 | Pełny etat | Katowice | Concentrix CVG InternationalYour responsibilities providing a comprehensive service to Ryanair airline passengers Assisting passengers via incoming calls/chat/e-mail providing general information supporting passengers with travel difficulties providing information on issues related to baggage, ticket reservations and flight
Zobacz później01.05.2024 | Pełny etat | Storware, Inc.And we'll tell you more about Backupmonster's adventures. What's more, like everyone else we offer benefits (although we do have our own custom suggestions!), so we will not lure you with fruit weeks or fresh, fragrant coffee, but yes, we do have it as well. How do we recruit? 2. We call you and discuss
Zobacz później01.05.2024 | Pełny etat | Kraków | Zendesk, Inc.An obvious passion and people skills. Desired Skills Previous consulting experience implementing enterprise class software solutions Knowledge of topics such as Customer Service software, Employee Experience, ITSM AI, Telephony (CTI), Business Intelligence, Integrations, REST APIs, Middleware Call Center
Zobacz później01.05.2024 | Pełny etat | Battery DesignTo develop sustainable, win-win relations with suppliers, securing purchasing operations with transparency and trust. - To continuously monitor selected suppliers, reacting to deviations and supporting panel management. Send us a copy of your CV and we will give you a call to discuss the details of the above
Zobacz później01.05.2024 | Pełny etat | Vantiva GroupEmployer, Platinum level. The role interacts with colleagues across European, Asian, and North American territories. Therefore, flexibility is required as the role will often require calls outside of normal working hours. Through operational excellence and efficiencies, we look to improve the customer
Zobacz później01.05.2024 | Pełny etat | Lublin | Concentrix CVG International sp. z o.o.ZAKRES OBOWIĄZKÓW Your responsibilitiesProvide customer support for electric car purchase or after-sales support (inbound calls)Establishing and maintaining customer relationshipsReporting in systemsWYMAGANIA Our requirementsKnowledge of the Spanish language at the C1 levelKnowledge of English
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