Oferty dla Call Center praca Zabierzów

01.01.2012 | Pełny etat | Zabierzów | Shell Business Service Centre KrakówResponsibilities - Running regular coaching sessions with Customer Service Professionals to ensure that optimal performance is achieved with service delivery and process execution - Planning and executing Quality Call Monitoring (QCM) Program to ensure process adherance and consistent delivery

01.01.2012 | Pełny etat | Zabierzów | Shell Business Service Centre KrakówResponsibilities Collection Specialist will be working in Credit Department to ensure customer debts are collected in line with contracted payment terms. Main responsibilities - managing credit blocked orders and customers approaching or exceeding their credit limit - making proactive calls