01.01.2012 | Pełny etat | Zabierzów | Shell Business Service Centre KrakówOf customer service excellence by CSO staff - Translating area for improvement into training needs - Working with Customer Service Operation Manager, Team Managers and Assurance Manager to implement various process/quality improvement initiatives to improve service levels in CSO and customer satisfaction
Zobacz później01.01.2012 | Pełny etat | Zabierzów | Shell Business Service Centre KrakówResponsibilities Purpose To ensure the complete and appropriate training provided for Order to Delivery (OtD) teams - Scheduling team and Scheduling Support team. Responsibility for training and development of 20-30 members of OtD teams. Principal Accountabilities - Establish Training & Procedures
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