Oferty dla Operator Call Center praca Krakowski Powiat

01.01.2012 | Pełny etat | Zabierzów | Shell Business Service Centre KrakówOf customer service excellence by CSO staff - Translating area for improvement into training needs - Working with Customer Service Operation Manager, Team Managers and Assurance Manager to implement various process/quality improvement initiatives to improve service levels in CSO and customer satisfaction

01.01.2012 | Pełny etat | Zabierzów | Shell Business Service Centre KrakówResponsibilities Collection Specialist will be working in Credit Department to ensure customer debts are collected in line with contracted payment terms. Main responsibilities - managing credit blocked orders and customers approaching or exceeding their credit limit - making proactive calls