Oferty dla Practitioner Call Centre praca Katowice

11.04.2026 | Pełny etat | Katowice | Capgemini PolskaOn both Capgemini and customer side. YOUR PROFILE Strong knowledge and experience of storage technologies - IBM and HP 3par prefered, Knowledge of SAN configuration, Good co-operations skills, Readiness for on-call duties, Very good knowledge of French (C1) and English (B2). Nice to have Knowledge

11.04.2026 | Pełny etat | Katowice | Capgemini PolskaTroubleshoot incidents and implement changes. Create and maintain technical documentation and participate in on-call rotation for network support. Contribute to CI/CD pipeline integration and automation for network-related components. YOUR PROFILE 7 years of experience in network engineering, including Data

11.04.2026 | Pełny etat | Katowice | Capgemini PolskaLeading organizations unlock the value of technology and build a more sustainable, more inclusive world. YOUR TASKS Lead calls regarding practice operations Monitor operational progress of practice (operational progress and performance) Monitor overall compliance of Practice operations and performance

11.04.2026 | Pełny etat | Katowice | Capgemini PolskaLeading organizations unlock the value of technology and build a more sustainable, more inclusive world. YOUR ROLE Responsible for monitoring and callouts for PBPP auto incidents Daily Health checks and PMP4 auto incident resolution for Server DBA Network Storage Backup technologies in a P4x7 Data Centre

11.04.2026 | Pełny etat | Katowice | Reply Polska Sp. z o. o.Responsibilities Design and implement agentic architectures (single & multi-agent) using Python and agentic frameworks (Semantic Kernel, AutoGen, LangChain). Build RAG pipelines and tool-calling workflows, applying retrieval services such as Azure AI Search and Amazon OpenSearch. Deploy GenAI

11.04.2026 | Pełny etat | Katowice | Reply Polska Sp. z o. o.With Zendesk (e.G. Cisco Webex Contact Center) to enable efficient call routing, call handling, and seamless ticket processing within the Zendesk Agent Workspace. Design the architecture for a 360-degree customer, order, and transaction view by consolidating multiple data sources and enriching Zendesk

11.04.2026 | Pełny etat | Katowice | Reply Polska Sp. z o. o.With Zendesk (e.G. Cisco Webex Contact Center) to enable efficient call routing, call handling, and seamless ticket processing within the Zendesk Agent Workspace. Design the architecture for a 360-degree customer, order, and transaction view by consolidating multiple data sources and enriching Zendesk

11.04.2026 | Pełny etat | Katowice | Capgemini PolskaRestoration, coordinate with global network teams and vendors to drive efficient troubleshooting, engage the appropriate technical experts and manage Root Cause Analysis (RCA) to prevent recurrence. Service Delivery oversee 24/7 support operations, including rotational schedules and on-call structures

11.04.2026 | Pełny etat | Katowice | STATSCORE Sp. z o.o.Stages ahead of you Screening - phone call (up to 30 min. in Polish) Technical task (4 hours estimated) Final interview with Hiring Manager and HR - video call - meeting in our office (90 min. in Polish)