01.01.2012 | Pełny etat | Kraków | Grafton Recruitment KrakówGuidelines on call processing, prioritizing, and escalation procedures. - Log in or assign issues to the appropriate coordinator, technician or systems specialist. - Ensure that problems are promptly addressed, documented and rectified, accurately and on time, with the proper follow-up and professional
Zobacz później01.01.2012 | Pełny etat | Kraków | Grafton Recruitment KrakówPlans to be carried out by Sun Field Engineers for hardware replacements on customers’ sites • Resolving hardware and software problems related to entry level and midrange servers and the Solaris Operating Environment • Escalating cases to higher level of support adhering to escalation procedures
Zobacz później01.01.2012 | Pełny etat | Kraków | Grafton Recruitment KrakówCustomer’s problems - Cooperation with Helpdesk and the other technical support - Registrations of problems in the system
Zobacz później01.01.2012 | Pełny etat | Kraków | Hays PolandMultilingual specialists dedicated to company’s European clients. People on those positions are responsible for providing support to business and individual customers, helping them to solve problems through email, phone or internal systems. Delivery Center is focused on providing Customer Service solutions
Zobacz później01.01.2012 | Pełny etat | Kraków | Grafton Recruitment KrakówCustomers on the phone and via email within travel branch -Handling all customer complaints and feedback, follow up on the cases; - Advising and solving various problems that may occur; -Ensuring customer satisfaction -Build and maintain good professional relations with customers
Zobacz później01.01.2012 | Pełny etat | Kraków | Affiliated Computer Services of Poland Sp. z o.o.To client incidents over the phone to troubleshoot, analyse, diagnose and engage appropriate technical resources to resolve client issues. The incumbent operates independently to provide prompt and professional desktop service through quick processing and prioritization of a variety of problems
Zobacz później01.01.2012 | Pełny etat | Kraków | Start People Professionals KrakówConsist of - Taking incoming call from German or French customers regarding their questions and/or issues; - Keeping email correspondence; - Identifying clients problems/needs and initiate effective solutions; - Maintain a high level of customer satisfaction through interactions via phone and email
Zobacz później01.01.2012 | Pełny etat | Kraków | Hays PolandIT related issue (hardware - software - network problem diagnosis). Purpose of the role is to provide excellent customer support, resolving all issues accordingly to company standards quickly and effectively. Working within your team you will face many challenging problems and be responsible for finding best
Zobacz później01.01.2012 | Pełny etat | Kraków | Grafton Recruitment Krakówproblems - Cooperation with Helpdesk and the other technical support - Registrations of problems in the system
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