01.01.2012 | Pełny etat | Kraków | Grafton Recruitment KrakówDecisions in accordance to day-to-day issues - Analyzing reasons of appearing problems and solving them - Reviewing processes and driving operational efficiency
Zobacz później01.01.2012 | Pełny etat | Kraków | Grafton Recruitment KrakówGuidelines on call processing, prioritizing, and escalation procedures. - Log in or assign issues to the appropriate coordinator, technician or systems specialist. - Ensure that problems are promptly addressed, documented and rectified, accurately and on time, with the proper follow-up and professional
Zobacz później01.01.2012 | Pełny etat | Kraków | Grafton RecruitmentService; - problem identification and proper actions taking; - close contact with the customers, passing information, answering their queries; - advising and solving various problems that may occur; - ensuring customer satisfaction
Zobacz później01.01.2012 | Pełny etat | Kraków | Grafton Recruitment KrakówService; - problem identification and proper actions taking; - close contact with the customers, passing information, answering their queries; - advising and solving various problems that may occur; - ensuring customer satisfaction
Zobacz później01.01.2012 | Pełny etat | Kraków | Randstad Infostaff Randstad Sp. z o.o.Job description - leading and mentoring a group support specialists on level 1-2 - managing assigned accounts within the scope defined in Support process - allocation, monitoring and directing the activities of Support Resources - supports customers via phone or e-mail - solving problems reported
Zobacz później01.01.2012 | Pełny etat | Kraków | Grafton Recruitment KrakówPlans to be carried out by Sun Field Engineers for hardware replacements on customers’ sites • Resolving hardware and software problems related to entry level and midrange servers and the Solaris Operating Environment • Escalating cases to higher level of support adhering to escalation procedures
Zobacz później01.01.2012 | Pełny etat | Kraków | Grafton Recruitment KrakówCustomer’s problems - Cooperation with Helpdesk and the other technical support - Registrations of problems in the system
Zobacz później01.01.2012 | Pełny etat | Kraków | Grafton Recruitment KrakówFor - Identifying customer needs - Advising customers on the phone and via email - Handling all customer complaints and feedback, follow up on the cases; - Advising and solving various problems that may occur; - Ensuring customer satisfaction - Build and maintain good professional relations with customers
Zobacz później01.01.2012 | Pełny etat | Kraków | Grafton Recruitment KrakówFor - Identifying customer needs - Advising customers on the phone and via email - Handling all customer complaints and feedback, follow up on the cases - Advising and solving various problems that may occur; - Ensuring customer satisfaction - Build and maintain good professional relations with customers
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