01.01.2012 | Pełny etat | Kraków | Grafton Recruitment KrakówGuidelines on call processing, prioritizing, and escalation procedures. - Log in or assign issues to the appropriate coordinator, technician or systems specialist. - Ensure that problems are promptly addressed, documented and rectified, accurately and on time, with the proper follow-up and professional
Zobacz później01.01.2012 | Pełny etat | Kraków | Affiliated Computer Services of Poland Sp. z o.o.To client incidents over the phone to troubleshoot, analyse, diagnose and engage appropriate technical resources to resolve client issues. The incumbent operates independently to provide prompt and professional desktop service through quick processing and prioritization of a variety of problems
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