13.04.2024 | Pełny etat | Kraków | RevvityAnd hardware incidents, including operating systems and across a range of software applications (Microsoft Windows, Office 365, Android, iOS)As part of EMEA IT support team, assist our users with any IT related incident when called uponTo take ownership of issues by carrying out problem analysis to implement
Zobacz później11.04.2024 | Pełny etat | Kraków | HCL PolandOf Client based Operating SystemsStrong ticketing system experienceProficient understanding of level 1 Helpdesk servicesStrong understanding of end user hardwareStrong knowledge of client based applicationsProficient with common network protocols (TCP/IP) for device connectivity issuesCustomer experience
Zobacz później08.04.2024 | Pełny etat | Kraków | HAYS POLAND Sp. z o.o.To effectively collaborate with both internal teams and external service partners. - ITIL certification (e.g., ITIL Foundation) is highly desirable. - Experience with service management tools and ticketing systems is a plus. - Familiarity with ITSM-related technologies and trends, such as ServiceNow, automation
Zobacz później01.01.2012 | Pełny etat | Kraków | Grafton Recruitment KrakówGuidelines on call processing, prioritizing, and escalation procedures. - Log in or assign issues to the appropriate coordinator, technician or systems specialist. - Ensure that problems are promptly addressed, documented and rectified, accurately and on time, with the proper follow-up and professional
Zobacz później01.01.2012 | Pełny etat | Kraków | Grafton Recruitment KrakówGuidelines on call processing, prioritizing, and escalation procedures. - Log in or assign issues to the appropriate coordinator, technician or systems specialist. - Ensure that problems are promptly addressed, documented and rectified, accurately and on time, with the proper follow-up and professional
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