Oferty dla Team Leader Call Centre praca Krakowski Powiat

22.04.2024 | Pełny etat | Zabierzów | ManpowerGroupProgress outstanding orders on the system - Receive & respond to all customer complaints & to follow the customer complaint procedure - Liaise with the accounts department regarding customer credit issues - Manage office phone calls in coordination with the other team members of the Customer Service

08.04.2024 | Pełny etat | Zabierzów | ManpowerGroup Sp. z o.o.With the accounts department regarding customer credit issues - Manage office phone calls in coordination with the other team members of the Customer Service - Support the Customer Service Supervisor with his/her reporting tasks and provide him/her actual & relevant data, information and graphics - Initiate

01.01.2012 | Pełny etat | Zabierzów | Shell Business Service Centre KrakówResponsibilities - Running regular coaching sessions with Customer Service Professionals to ensure that optimal performance is achieved with service delivery and process execution - Planning and executing Quality Call Monitoring (QCM) Program to ensure process adherance and consistent delivery