Oferty dla Team Leader Call Centre praca Wrocław Powiat

01.01.2012 | Pełny etat | Wrocław | Hays PolandContacts and following up on action plans using a case management system. Liaising with business partners - i.e. automotive brand retailers, field managers and internal departments to develop service request resolutions & action plans. Escalating issues to the Team Leader. Ad hoc outbound calling campaigns

01.01.2012 | Pełny etat | Wrocław | Antal International IT/TelecomResponsibilities - Assist customers with deployment of SonicWALL network security products like firewall, IPS/IPS and VPN solutions - Provide technical solutions and workarounds for end users on the Level 1 Calls on the respective product line - Take ownership of cases from web, phone and drives