01.01.2012 | Pełny etat | Poznań | Grafton Recruitment PoznańFor our Client international industrial company, we are looking for well - trained IT Supporters. Your main responsibilities - phone support of international users - registration and documentation of support requests - creation and updating of knowledge documents for both user and technicians
Zobacz później01.01.2012 | Pełny etat | Kraków | Grafton Recruitment KrakówGuidelines on call processing, prioritizing, and escalation procedures. - Log in or assign issues to the appropriate coordinator, technician or systems specialist. - Ensure that problems are promptly addressed, documented and rectified, accurately and on time, with the proper follow-up and professional
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