01.01.2012 | Pełny etat | Kraków | Grafton Recruitment KrakówFor our Client, international company with customer service center based in Krakow Business Park to meet its increasing demands, we are currently looking for candidate for the position of Training and Quality Consultant You will be responsible for - Monitoring customer care activities
Zobacz później01.01.2012 | Pełny etat | Kraków | Grafton Recruitment KrakówAnd other transition deliverables within agreed timeframes. •Ensure that the documentation is produced according to the project deadline dates and to the expected quality. •Cooperate with the Client counterparts and build relationship with them for the future delivery. •Deliver training to the remaining
Zobacz później01.01.2012 | Pełny etat | Kraków | Grafton Recruitment KrakówAnd developing Customer Care Team; •Ensuring that the highest levels of external customer service is achieved by all team members; •Training and coach the customer care team
Zobacz później01.01.2012 | Pełny etat | Kraków | Grafton Recruitment Kraków•Recruitment activities, training delivery, management of the team on the daily basis •Performance management and career development of the team members •Ensuring the service level agreement are met •Reporting on the project status
Zobacz później01.01.2012 | Pełny etat | Kraków | Grafton Recruitment KrakówThe Service Level targets through training, coaching and motivating all Team members • Client Management • Conducting daily meetings with the Team • Conducting weekly performance feedback meetings • Interacting with Client on a daily/ weekly & Monthly basis to discuss team/process • Working with all
Zobacz później01.01.2012 | Pełny etat | Kraków | Grafton Recruitment KrakówAnd developing Customer Care Team; •Ensuring that the highest levels of external customer service is achieved by all team members; •Training and coach the customer care team
Zobacz później01.01.2012 | Pełny etat | Kraków | Grafton Recruitment KrakówAccess management by creating users/groups and folders - Develop universe user documentation guide for the end users reference. Provide training for end users for generating their own report including complicated report. Provide consultation and assistance in knowledge transfer to others, both within
Zobacz później01.01.2012 | Pełny etat | Kraków | Grafton Recruitment KrakówFor - Achieving the Service Level targets through training, coaching and motivating all Team members - Client Management - Conducting daily meetings with the Team - Conducting weekly performance feedback meetings - Interacting with Client on a daily/ weekly & Monthly basis to discuss team/process - Working
Zobacz później01.01.2012 | Pełny etat | Kraków | Grafton Recruitment KrakówDeliverables within agreed timeframes. •Ensure that the documentation is produced according to the project deadline dates and to the expected quality. •Cooperate with the Client counterparts and build relationship with them for the future delivery. •Deliver training to the remaining delivery team members prior
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