12.06.2024 | Pełny etat | Kraków | Zendesk, Inc.Knowledge of topics such as Customer Service software, Employee Experience, ITSM AI, Telephony (CTI), Business Intelligence, Integrations, REST APIs, Middleware Call Center experience is a huge plus Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power
Zobacz później12.06.2024 | Pełny etat | Katowice | Sopra Steria Polska Sp. z o.o.Operating system, WindowsYour responsibilities, Receiving and resolving incidents (by telephone, e-mail or in the form of notifications - so-called "alerts") regarding hardware and applications, Following instructions when dealing with incidents, Communicating with users in Spanish and English
Zobacz później11.06.2024 | Pełny etat | Kraków | Base Poland PolandPrevious consulting experience implementing enterprise class software solutions Knowledge of topics such as Customer Service software, Employee Experience, ITSM AI, Telephony (CTI), Business Intelligence, Integrations, REST APIs, Middleware Call Center experience is a huge plus The intelligent heart
Zobacz później11.06.2024 | Pełny etat | Warszawa | SIX Group Services Ltd.And their continuous optimization lead and consult product developments (strategy/roadmap) in collaboration with architecture, projects and subject-matter experts consult and advise project, product and cost center managers on licensing, contracts and budget/costs technical product consulting/contact for external
Zobacz później11.06.2024 | Pełny etat | Gdańsk (Gdańsk) | Wipro IT ServicesEver applicable), Routing - Chasing of tickets with other PRG's, Recording trend of calls and identifying outages proactively, Callbacks for customer not reachable cases & customer request, Identifying the trend of calls - tickets and highlighting it to L2 - TL as applicable for outage confirmation
Zobacz później11.06.2024 | Pełny etat | Gliwice | LinkhouseCulture and internal processes, Subsidies for sports packages, medical packages, Integration meetings scheduled for the whole year in advance. What is our recruitment process? A form with basic questions. A phone call to verify the level of English proficiency. If you pass the previous stages positively
Zobacz później11.06.2024 | Pełny etat | Katowice | LinkhouseQuestions. A phone call to verify the level of English proficiency. If you pass the previous stages positively, you will have a meeting with, among others, the team manager. During the process, you may be asked to perform a practical task or case analysis, which will allow an assessment of skills
Zobacz później11.06.2024 | Pełny etat | Lublin | PMSolutionsHISZPANSKIMDLA NASZEGO KLIENTA w LUBLINIE - Międzynarodowe Call Center BPOUwaga istnieje możliwość pracy zdalnejZakres obowiązków na stanowiskuCałościowe zarządzanie projektami multlilingualzarządzanie zespołem konsultantów hiszpańsko i angielsko języcznymiOczekujemyZnajomości języka angielskiego (warunek
Zobacz później11.06.2024 | Pełny etat | Gdańsk (Gdańsk) | Wipro Technologiescalls, portal, emails, chats from the client Become familiar with each client and their respective applications/ processes Learn fundamental operations of commonly-used software, hardware and other equipment Follow standard service desk operating procedures by accurately logging all service desk tickets
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