11.06.2024 | Pełny etat | Lublin | Capgemini Polska Sp. z o.o.And services to users, seeking to resolve as many calls as possible, receive, prioritize, document and actively resolve end user help requests, triage requests to ensure accurate transfers and escalation, per service level agreements (SLA) - Track open tickets and monitor ticket progress per SLA, close ticket
Zobacz później11.06.2024 | Pełny etat | Kraków | TE Connectivity CorporationCountry/Region PL Travel Less than 10% Requisition ID 115614 Alternative Locations Function Customer Service Job Segment Manager, Pre-Sales, Call Center, Network, Management, Sales, Customer Service, Technology #J-18808-Ljbffr
Zobacz później11.06.2024 | Pełny etat | Warszawa | CKSource Holding LTD.Products Extending technical knowledge about our products Providing technical support for our clients (mostly written communication, but calls would happen from time to time) Preparing technical information for our sales team and supporting them during pre-sales calls (after getting proper product
Zobacz później11.06.2024 | Pełny etat | Warszawa | Viking Cloud, IncCustomers Engagement and Experience Ability to interact with customers on a personal level Communicate clearly and effectively during all calls Provide exceptional customer experiences at every customer touchpoint Qualifications You have a great level of English and Spanish (minimum B2/C1) as well
Zobacz później11.06.2024 | Pełny etat | Warszawa | GrouponAnd fraudulent interviews and job offers aimed at stealing personal information or money. Be cautious of individuals falsely representing Groupon's Talent Acquisition team with fake job offers. If you encounter any suspicious job offers or interview calls demanding money, recognize these as scams. Groupon
Zobacz później11.06.2024 | Pełny etat | Warszawa | PMSolutionsCustomers within procedural guidelines to ensure a complete solution to their technical or service questionsuse troubleshooting techniques and tools to identify products that are defective and follow guidelines in issuing service calls/contacts We are looking forExcellent communication skills in SPANISH
Zobacz później11.06.2024 | Pełny etat | Kraków | Zendesk, Inc.Software solutions Knowledge of topics such as Customer Service software, Employee Experience, ITSM AI, Telephony (CTI), Business Intelligence, Integrations, REST APIs, Middleware Call Center Experience is a huge plus About Zendesk - Champions of Customer Service Zendesk software was built to bring a sense
Zobacz później11.06.2024 | Pełny etat | Kraków | Base Poland PolandIf you also have. Awareness of web - scripting technologies, HTML, CSS, JavaScript and SaaS applications Experience working in or with Call Centers, including an understanding of key metrics and best practices. The intelligent heart of customer experience Zendesk software was built to bring a sense
Zobacz później11.06.2024 | Pełny etat | Kraków | PerkinElmerAnd service opportunities, special developments, information, or feedback gathered through customer contact to appropriate owner Participate in marketing events such as seminars and trade shows Prepare a variety of reports, including activity, follow-up, progress on the sales outcomes Make cold calls
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