01.01.2012 | Pełny etat | | Czechy | Grafton TechnologiesA path to resolving inquiries • Log calls from customers onto Contact Management System and follow escalation procedures to resolve problems or issues. • Achieve call centre metrics including customer satisfaction, average handle time and customer availability as well as schedule adherence and accuracy
Zobacz później01.01.2012 | Pełny etat | Śląskie | Hays PolandAnd implement strategies to attain optimum results in service delivery and customer satisfaction, drive consistency and accuracy to deliver on-time results, educate and develop associates for better performance, ensure timely and accurate measurement and reporting procedures are in place, actively participate
Zobacz później01.01.2012 | Pełny etat | Małopolskie | HSBC Service Delivery PolskaDatabase - application design, - produce test plans and performs acceptance tests, review test data output for program - system modification accuracy, - ensure database compliance and security, - investigate live system faults, diagnose problems, propose and provide solutions, - perform software deployment
Zobacz później01.01.2012 | Pełny etat | Małopolskie | HSBC Service Delivery PolskaAnd standard documentation as required at each stage of project lifecycle, including database - application design, - review test data output for program - system modification accuracy, - ensure database compliance and security, - investigate live system faults, diagnose problems, propose and provide solutions
Zobacz później01.01.2012 | Pełny etat | Małopolskie | HSBC Service Delivery PolskaOf project lifecycle, including database - application design, - review test data output for program - system modification accuracy, - investigate live system faults, diagnose problems, propose and provide solutions, - complete projects in a timely manner
Zobacz później01.01.2012 | Pełny etat | | Czechy | Grafton Recruitment KrakówAnd accuracy • Demonstrate a high level of customer service when helping a customer, adjust approach to accommodate all levels of customer experience and show empathy for the customers at all times • Educate customers on support options, and the steps being taken to resolve their issue, including online
Zobacz później01.01.2012 | Pełny etat | Małopolskie | HSBC Service Delivery PolskaDocumentation as required at each stage of project lifecycle, including database - application design, - review test data output for program - system modification accuracy, - investigate live system faults, diagnose problems, propose and provide solutions, - complete projects in a timely manner, - lead a team
Zobacz później01.01.2012 | Pełny etat | Małopolskie | HSBC Service Delivery PolskaAnd standard documentation as required at each stage of project lifecycle, including database - application design, - review test data output for program - system modification accuracy, - investigate live system faults, diagnose problems, propose and provide solutions, - complete projects in a timely manner
Zobacz później01.01.2012 | Pełny etat | Małopolskie | HSBC Service Delivery PolskaDocumentation as required at each stage of project lifecycle, including database - application design, - review test data output for program - system modification accuracy, - investigate live system faults, diagnose problems, propose and provide solutions, - complete projects in a timely manner
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