01.01.2012 | Pełny etat | Małopolskie | Grafton Recruitment Krakówcalls and chat requests from customers - providing customer service and interpreting customer's need - ensuring accurate information is provided to the customer - meeting quality scores and maintaining all quality parameters
Zobacz później01.01.2012 | Pełny etat | Kraków | Grafton Recruitment KrakówFor our Client - international BPO Centre, we are looking for people who are ready to take a position of Junior Customer Service Specialist Dutch Speaker Job Description •Collecting payments from Benelux based customers •Answering e-mails/ phone calls from clients •Daily contact with Client’s
Zobacz później01.01.2012 | Pełny etat | Małopolskie | Grafton Recruitment KrakówZdalne wsparcie techniczne infrastruktury sieciowej, - Monitorowanie i rozwiązywanie incydentów, wprowadzanie niezbędnych zmian i modyfikacji w konfiguracji LAN & IPT, - Zarządzanie urządzeniami Cisco, Cisco Call Mangers, HP, Enterasys, Avaya, Nortel Networks, 3Com, Juniper Netscreen, -Zapewnienie jasnej
Zobacz później01.01.2012 | Pełny etat | Kraków | Grafton Recruitment KrakówGuidelines on call processing, prioritizing, and escalation procedures. - Log in or assign issues to the appropriate coordinator, technician or systems specialist. - Ensure that problems are promptly addressed, documented and rectified, accurately and on time, with the proper follow-up and professional
Zobacz później01.01.2012 | Pełny etat | Małopolskie | Grafton Recruitment KrakówSales calls for ebookers - selling flights and other travel related products to customers - providing customer service and interpreting customer's need - providing customer satisfaction by helping them plan and book their travel arrangements - ensuring accurate information is provided to the customer
Zobacz później01.01.2012 | Pełny etat | Kraków | Grafton Recruitment KrakówBased on the Unique Selling Proposition model of the Sales Development team. Coaching and mentoring them based on calls monitored on improving their skill sets; - Working with all the support departments to devise new initiatives to increase productivity & ensure smooth functioning; - Responsible
Zobacz później01.01.2012 | Pełny etat | Grafton Recruitment KrakówFor Our Client, a global provider of business processes outsourcing solutions supporting different companies worldwide, we are currently looking for Customer Service Representative with Swedish or French language Location Wroclaw You will be responsible for • Answering Customer phone calls from
Zobacz później01.01.2012 | Pełny etat | | Czechy | Grafton Recruitment KrakówAnd provide a path to resolving inquiries • Log calls from customers onto Contact Management System and follow escalation procedures to resolve problems or issues. • Achieve call centre metrics including customer satisfaction, average handle time and customer availability as well as schedule adherence
Zobacz później01.01.2012 | Pełny etat | Małopolskie | Grafton Recruitment Krakówcalls and chat requests from customers - providing customer service and interpreting customer's need - ensuring accurate information is provided to the customer - meeting quality scores and maintaining all quality parameters
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