01.01.2012 | Pełny etat | | Czechy | Grafton TechnologiesInquiries • Log calls from customers onto Contact Management System and follow escalation procedures to resolve problems or issues. • Achieve call centre metrics including customer satisfaction, average handle time and customer availability as well as schedule adherence and accuracy • Demonstrate a high
Zobacz później01.01.2012 | Pełny etat | | Czechy | Grafton TechnologiesA path to resolving inquiries • Log calls from customers onto Contact Management System and follow escalation procedures to resolve problems or issues. • Achieve call centre metrics including customer satisfaction, average handle time and customer availability as well as schedule adherence and accuracy
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