01.01.2012 | Pełny etat | Zabierzów | Shell Business Service Centre KrakówResponsibilities Be the first point of contact for Customers • resolve Customer requests received via all mediums (phone, email, fax) according to agreed service levels and service standards • Provide assistance to customers in self-service mediums and assist customer to complete transactions
Zobacz później01.01.2012 | Pełny etat | Zabierzów | Shell Business Service Centre KrakówResponsibilities Be the first point of contact for Customers • resolve Customer requests received via all mediums (phone, email, fax) according to agreed service levels and service standards • Provide assistance to customers in self-service mediums and assist customer to complete transactions
Zobacz później01.01.2012 | Pełny etat | Zabierzów | Shell Business Service Centre KrakówResponsibilities HR Services department provides support for Shell employees in different countries of Europe, Africa, South America and Russia regarding HR systems and processes. You will be responsible for responding to queries on a range of HR matters from employees and undertaking
Zobacz później01.01.2012 | Pełny etat | Zabierzów | Shell Business Service Centre KrakówActing as escalation point for Customer Service related complaint. Track and analyse complaint records, identify issues relating to the provision of services to customers and resolve any root cause issues
Zobacz później01.01.2012 | Pełny etat | Zabierzów | Shell Business Service Centre KrakówResponsibilities - Ensure that invoices are posted - Run required accounts reconciliation and advise appropriate adjustments - Understand and account for withholding tax and VAT and CIT - Collate and input data with high level of accuracy and in accordance with Service Level Agreements - Answer
Zobacz później01.01.2012 | Pełny etat | Zabierzów | Shell Business Service Centre KrakówResponsibilities - Ensure that invoices are posted - Run required accounts reconciliation and advise appropriate adjustments - Understand and account for withholding tax and VAT and CIT - Collate and input data with high level of accuracy and in accordance with Service Level Agreements - Answer
Zobacz później01.01.2012 | Pełny etat | Zabierzów | Shell Business Service Centre KrakówResponsibilities - Ensure that invoices are posted - Run required accounts reconciliation and advise appropriate adjustments - Understand and account for withholding tax and VAT and CIT - Collate and input data with high level of accuracy and in accordance with Service Level Agreements - Answer
Zobacz później01.01.2012 | Pełny etat | Zabierzów | Shell Business Service Centre KrakówResponsibilities - Ensure that invoices are posted - Run required accounts reconciliation and advise appropriate adjustments - Understand and account for withholding tax and VAT and CIT - Collate and input data with high level of accuracy and in accordance with Service Level Agreements - Answer
Zobacz później01.01.2012 | Pełny etat | Zabierzów | Shell Business Service Centre KrakówLiaise with Scheduling Excellence team, customer service centre and SBSC to coordinate resources to deliver the training programmes - Update and maintain all training materials and guidelines in accordance with global standards - Develop a learning network with other training managers to evaluate
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