01.01.2012 | Pełny etat | Kraków | Grafton Recruitment KrakówFor our Client, the international company, who is opening a new office in Krakow to meet its increasing demands, we are currently looking for candidate for the position of Team Leader. Person hired on this position will be responsible for - Achieving sales target through training, coaching
Zobacz później01.01.2012 | Pełny etat | Kraków | Grafton Recruitment KrakówRelated trainings
Zobacz później01.01.2012 | Pełny etat | Kraków | Grafton Recruitment KrakówWith them for the future delivery. •Supervise transition team members to ensure that processes are understood and the documentation is produced according to the project deadline dates and to the expected quality. •Manage and supervise training for the remaining delivery team members prior to service go-live
Zobacz później01.01.2012 | Pełny etat | Kraków | Grafton Recruitment KrakówOf documentation, training and communication. •Publish P&P and related Guidelines timely and accurately in all required languages. •Communicate changes to the contents effectively to all Affiliates worldwide through appropriate channels. •Educate Affiliates to ensure the new Framework requirements are closely
Zobacz później01.01.2012 | Pełny etat | Kraków | Grafton Recruitment KrakówOf escalation for the team in respect of delivery issues • Daily contact with Client’s Retained team and with teams in other locations • Setting clear goals and expectations • Working closely with the client and maintaining good working relationship • Day to day staff management, staff training and development
Zobacz później01.01.2012 | Pełny etat | Kraków | Grafton Recruitment KrakówAnd Cultural Sensitization (CORE Training) •Conduct refresher sessions to improve/maintain the Process & CORE skills of the Customer Service Executives on the operations floor •Carry out the voice coaching activities for the process to maximize the effectiveness of CORE Training •Generate reports to be sent
Zobacz później01.01.2012 | Pełny etat | Kraków | Grafton Recruitment KrakówFor our Client - international BPO Centre, we are looking for people who are ready to take a position of Analyst Job Purpose - Supporting the Project Manger and Team Leader during the implementation phase - Preparing DTP & PM for the processes - Providing the process training to the delivery team
Zobacz później01.01.2012 | Pełny etat | Kraków | Grafton Recruitment Kraków& Compliance related trainings
Zobacz później01.01.2012 | Pełny etat | Kraków | Grafton Recruitment KrakówTransition deliverables within agreed timeframes. •Ensure that the documentation is produced according to the project deadline dates and to the expected quality. •Cooperate with the Client counterparts and build relationship with them for the future delivery. •Deliver training to the remaining delivery team
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