01.01.2012 | Pełny etat | Kraków | Grafton Recruitment KrakówAnd motivating all Team members (Customer Telesales Representatives) - Ensuring that the highest levels of external and internal customer service is achieved by all team members - Ensuring all monthly, quarterly and yearly targets are achieved by each Team member - Call monitoring and feedback to Consultants
Zobacz później01.01.2012 | Pełny etat | Kraków | Hays PolandContact Centre Manager 26648 Kraków For our Client - international Business Process Outsourcing Company we are currently looking for experienced professionals on the position of Contact Centre Manager. Contact Centre Manager is responsible for service delivery for Customer Service Contact Centre
Zobacz później01.01.2012 | Pełny etat | Kraków | Grafton Recruitment KrakówFor our client, who is delivering the business solutions and technical support for worldwide known companies, currently we are looking for Service Desk Manager with German or French or Danish Responsibilities • Leading teams effectively through structured coaching and delivering by example
Zobacz później01.01.2012 | Pełny etat | Kraków | Hays PolandOur Client in international service delivery Centre that is dynamically expanding its operations in Kraków. In Q1 2011 they will be launching new operations for French market and are looking for experienced professionals on the position of Contact Centre Manager with French. nr ref. 1004404 Kraków
Zobacz później01.01.2012 | Pełny etat | Kraków | Grafton Recruitment KrakówMember achieves all monthly, quarterly and yearly targets. •Motivating, supervising and coordinating the work of a team. •Coaching and mentoring as well as identifying the team members’ needs in that scope. •Interacting with Client on a daily/ weekly/ monthly basis to discuss team/process performance
Zobacz później01.01.2012 | Pełny etat | Kraków | Grafton Recruitment KrakówTelesprzedawców (rekrutowanie, planowanie, organizowanie, i kontrolowanie pracy zespołu, motywowanie, udzielanie informacji zwrotnej) - Trening oraz coaching podległych pracowników - Bieżącą oraz cykliczną sprawozdawczość z realizowanych zadań
Zobacz później01.01.2012 | Pełny etat | Małopolskie | Hays PolandProject. On behalf of our Client we are seeking experienced professionals on several positions of Payments Team Leader. Working on this position you will be managing the team responsible for analysis and processing of local payments and international transfers. You will also motivate and coach your team
Zobacz później01.01.2012 | Pełny etat | Kraków | Grafton Recruitment KrakówAnd Cultural Sensitization (CORE Training) •Conduct refresher sessions to improve/maintain the Process & CORE skills of the Customer Service Executives on the operations floor •Carry out the voice coaching activities for the process to maximize the effectiveness of CORE Training •Generate reports to be sent
Zobacz później01.01.2012 | Pełny etat | Kraków | Hays PolandBy highly knowledgeable and customer-focus Agents. Apart from that, Customer Service Team Leader will be responsible for call monitoring, coaching and providing team members with appropriate feedback, training and development of staff. Managing the team of up to 15 people, Team Leader will be responsible
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