18.01.2026 | Pełny etat | Kraków | BNP Paribas S.A. Branch PolandOf support to users, whether by telephone or ITSM system. You conduct an initial diagnosis, resolves incidents or simple technical support requests and escalates those incidents, which she/he is unable to deal with at your level. You record all requests in the IT service management tool (ITSM) for monitoring
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