24.04.2024 | Pełny etat | Kielce | bonprix Sp. z o.o.Process Manager Your responsibilities You will develop and implement international process management standards, optimize procedures, and validate business cases to improve customer satisfaction as well as in-house and service provider quality. You will establish process control, define KPIs
Zobacz później24.04.2024 | Pełny etat | Kielce | bonprix Sp. z o.o.With a commercial focus. You are experienced to work in an international project environment and to manage major projects. Your technical/analytical understanding of the customer service systems and your knowledge of customer service processes is an advantage. You have a minimum B2-level English proficiency
Zobacz później24.04.2024 | Pełny etat | Kielce | bonprix Sp. z o.o.Project Manager Your responsibilities You are responsible to establish a unified project portfolio management standard for all national and international CCM programs. You develop and implement standardized project management tools and methods. Also you oversee international projects, coordinate
Zobacz później24.04.2024 | Pełny etat | Kielce | bonprix Sp. z o.o.Join Customer Care Management (CCM) as we transform for international customer excellence in a digital world. We need you to standardize processes and drive innovation! Process Manager Workforce Management Your responsibilities You will establish a global workforce management framework
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