01.06.2024 | Pełny etat | Kraków | HCLTechEnviromentWorking knowledge of ticketing system for incident managementAbility to define processes and implement them as per needAbility to conduct Root Cause AnalysisAbility to successfully provide hardware/software/network problem diagnosis/resolution via telephoneFamiliarity with the process of creating user
Zobacz później01.06.2024 | Pełny etat | Katowice | Sopra Steria Polska Sp. z o.o.Responsibilities Receiving and resolving incidents (by telephone, e-mail or in the form of notifications - so-called "alerts") regarding hardware and applicationsFollowing instructions when dealing with incidentsCommunicating with users in Spanish and EnglishEscalating more complex problems
Zobacz później31.05.2024 | Pełny etat | Kraków | HCLTechResearching answers, and guiding client through corrective steps. Daily Activities Provide hardware/software/network problem diagnosis/resolution via telephone for customers’ end users Route problems to internal support group Coordinate and manage relationships with vendors and work closely with support
Zobacz później30.05.2024 | Pełny etat | Kraków | Zendesk, Inc.Representatives and their prospects. The SC will take ownership of the prime technical relationship with our prospects to drive customer happiness by proactively managing and delivering technical information to our customers online, and via telephone. Requirements 5+ years of software selling experience
Zobacz później30.05.2024 | Pełny etat | Kraków | Base Poland PolandCustomers online, and via telephone. Requirements 5+ years of software selling experience. Excellent interpersonal, communication, persuasion, presentation and writing skills. Experience scoping, managing and executing customer pilots and Proof of Concepts. Detailed knowledge in web - scripting technologies
Zobacz później26.05.2024 | Pełny etat | Łódź | Philips Iberica SAUAnd maintaining high standards of telephone conversations and written communications with Customers and Service Providers Our benefits Annual bonus based on performance achieved Private medical care with the option to extend it to family members Benefit System cards Discount for Philips’ products Wide
Zobacz później26.05.2024 | Pełny etat | Łódź | Philips InternationalEntitlement disputes on ad-hoc customer requests Correcting & updating quotes based on actual work performed by the Service Provider Receiving, monitoring, and ensuring closure on time of all kinds of Service requests Developing and maintaining high standards of telephone conversations and written
Zobacz później23.05.2024 | Pełny etat | Gdańsk (Gdańsk) | Concentrix CVG International Sp. z o.o.By answering questions and solving problems involved in their responsibilities, Provide technical assistance via telephone, e-mail, chat., Diagnosing and resolving accepted requests., Ensuring high quality of customer service., Identify emerging technical issues, collaborating with Level 2 support.B2
Zobacz później18.05.2024 | Pełny etat | Łódź | Philips InternationalAnalysis of data accuracy including providing data for field audits Updating statuses of installed products e.g. scrapped, storage, dismantled, operational Receiving, monitoring, and ensuring closure on time of all kinds of Service requests Developing and maintaining high standards of telephone
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