01.01.2012 | Pełny etat | Zabierzów | Shell Business Service Centre KrakówResponsibilities - Running regular coaching sessions with Customer Service Professionals to ensure that optimal performance is achieved with service delivery and process execution - Planning and executing Quality Call Monitoring (QCM) Program to ensure process adherance and consistent delivery
Zobacz później01.01.2012 | Pełny etat | Zabierzów | Shell Business Service Centre KrakówTo the shift Left on board, plant/depot change, load quantity changes, compartment changes, trip sequence change, vehicle change, orders scheduled not delivered - Receive urgent order requests and create urgent orders within framework of delivery promise. Provide feedback of changes to planned shipments
Zobacz później01.01.2012 | Pełny etat | Zabierzów | Shell Business Service Centre KrakówResponsibilities - Create schedules for truck deliveries to Retail sites and B2B customers through the Order to delivery process - Create and optimize an accurate, cost effective, timely delivery plan based on VMI data/customer orders to ensure that the right product is delivered to the right
Zobacz później01.01.2012 | Pełny etat | Zabierzów | Shell Business Service Centre KrakówLeft on board, plant/depot change, load quantity changes, compartment changes, trip sequence change, vehicle change, orders scheduled not delivered - Receive urgent order requests and create urgent orders within framework of delivery promise. Provide feedback of changes to planned shipments
Zobacz później01.01.2012 | Pełny etat | Zabierzów | Shell Business Service Centre KrakówResponsibilities Purpose To ensure the complete and appropriate training provided for Order to Delivery (OtD) teams - Scheduling team and Scheduling Support team. Responsibility for training and development of 20-30 members of OtD teams. Principal Accountabilities - Establish Training & Procedures
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