Oferty dla Quality Reporting praca Opole

01.03.2026 | Pełny etat | Opole | Capgemini PolskaSame to closure to maintain accuracy of the SACM process and policies; Assists in conducting Quality Assurance over SACM process and policies; Assists in SACM ServiceLevel Agreement reporting, both operational and ad-hoc reports as required and agreed; Reconciles asset renewal terms and conditions

01.03.2026 | Pełny etat | Opole | Capgemini PolskaEfforts. Incident Documentation Maintain accurate records of incidents, including timelines, actions taken, and outcomes, for post-incident analysis and reporting. Communication Manage communication with internal teams, senior management, external agencies, and other stakeholders to provide updates

01.03.2026 | Pełny etat | Opole | Capgemini PolskaAnd document recurring issues, incidents, or anomalies that affect service quality or business operations. Root Cause Analysis Conduct thorough root cause analysis to determine the underlying reasons for recurring problems, ensuring a deep understanding of the issues. Problem Prioritization Prioritize

01.03.2026 | Pełny etat | Opole | Capgemini PolskaAnd project architecture. Coordinating and mentoring consultants within the FICO team, ensuring quality, consistency, and timely delivery of all workstream deliverables. Managing integration topics with MM/SD/PP and collaborating with architects to shape the overall solution design. Working closely

01.03.2026 | Pełny etat | Opole | Capgemini PolskaMetrics and feeds into appropriate forum Identifies other frameworks, models and standards that will support CSI activities. Ensures that CSI activities are coordinated throughout the service lifecycle. Builds effective relationships with stakeholders Provide all necessary data and reporting stakeholders

01.03.2026 | Pełny etat | Opole | Capgemini PolskaThey ensure that service levels are maintained throughout and are responsible for the budget, project plans and for the reporting to the customer and internal management. YOUR TASKS Lead the transition activities and ensure that the new service is fully accepted into RUN Validate service scope and service

01.03.2026 | Pełny etat | Opole | Arche Consulting Sp z o.o.IT Service Desk Specialist with French Miejsce pracy Opole Your responsibilities Act as the first-line contact for users reporting incidents or submitting service requests. Communicate clearly and professionally with users in English and French. Diagnose, resolve, or escalate incidents in line