01.01.2012 | Pełny etat | Wielkopolskie | Grafton Recruitment PoznańUpdates documentation and monitors messenging system and application performance - Manage small to medium scale messenging (eMail/Blackberry/IM) projects - Assists in the deployment of messenging solutions like for example operational testing, support process development and general release planning
Zobacz później01.01.2012 | Pełny etat | Małopolskie | Grafton Recruitment KrakówAttendance Report for all voice processes -seating plan management and sending out Interval and Adherence Reports -agent group creation and updation of Agent Group modifications -downtime management and escalation management -service level monitoring and regular updates to process owners and clients
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