01.01.2012 | Pełny etat | Warszawa | Hays PolandAnd timely manner, check timesheets and overtime authorization, - Controlling the service process at the Service Centers, including management of highly targeted ‘In Service’ and ‘Major Repair’ activity; from ensuring accuracy of checking in returned equipment, preparation, delivery related hard allocation
Zobacz później01.01.2012 | Pełny etat | Bydgoszcz | Atos IT Services Sp. z o.o.And virtual),User Management and Messaging and Collaboration services. Daily management of operational activities to ensure high quality delivery of services. Ensuring financial and operational KPIs are met and SLA achievements are on target. Development of future growth plans and strategy of WSDS in Poland
Zobacz później01.01.2012 | Pełny etat | Katowice | Hays PolandQuality Assurance Senior Associate/ Assistant Manager US87/1004208 Katowice Dla Naszego Klienta, międzynarodowej firmy audytorskiej, poszukujemy Kandydatów na stanowisko Quality Assurance Senior Associate - Assistant Manager. Zatrudniona osoba dołączy do nowo tworzonego Service Delivery Center
Zobacz później01.01.2012 | Pełny etat | Wrocław | Grafton Recruitment WrocławLevel of service provided for the client, • Process management in order to identify and improve gaps, • On-time delivery, • Managing a team of customer service specialists, • Personnel development in order to improve efficiency and quality of customer service, provides training/coaching when needed
Zobacz później01.01.2012 | Pełny etat | Katowice | PricewaterhouseCoopers Service Delivery Center Poland Sp. z o.o.And reporting regulations and audit standards - coaching and developing competence of the operational staff - developing internal procedures and quality standards - communication and building relationship with other PwC delivery centers abroad - cooperating with Quality Assurance Manager
Zobacz później01.01.2012 | Pełny etat | Kraków | Hays PolandContact Centre Manager 26648 Kraków For our Client - international Business Process Outsourcing Company we are currently looking for experienced professionals on the position of Contact Centre Manager. Contact Centre Manager is responsible for service delivery for Customer Service Contact Centre
Zobacz później01.01.2012 | Pełny etat | Kraków | Grafton Recruitment KrakówAnd support staff that provide hardware - software - network problem resolution. • Administer and provide User account provisioning. • Use the Incident Management System to document and manage incidents and work requests and their respective resolutions. •Maintain the effective Service Delivery with accurate
Zobacz później01.01.2012 | Pełny etat | Katowice | Hays PolandQuality Assurance Senior Associate/ Assistant Manager US87/1004208 Katowice Dla Naszego Klienta, międzynarodowej firmy audytorskiej, poszukujemy Kandydatów na stanowisko Quality Assurance Senior Associate - Assistant Manager. Zatrudniona osoba dołączy do nowo tworzonego Service Delivery Center
Zobacz później01.01.2012 | Pełny etat | Łódź | Fujitsu Technology Solutions Sp. z o.o.Job Description To lead a team in the Delivery Centre of 80 - 100 operational staff in the delivery of service with a tendency for growth, to one or a number of Fujitsu clients receiving service from Poland GDC. Responsibilities - Achievement of customer & internal KPI’ s and SLA’ s - Managing
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