01.01.2012 | Pełny etat | Kraków | Hays PolandWith the Client and third party vendors. The person hired on the Manager position will resolve the issues, request the change, standardize processes in order to achieve Service Levels and Key Performance Indicators. The role involves strong client interaction, vendor management and people management - leading
Zobacz później01.01.2012 | Pełny etat | Kraków | Hays PolandFrench Payments Operations Manager develop your career in the world leading bank Kraków - Southern Poland nr ref. 1004429 Poland, with its fast growing economy, is an excellent place to develop your professional career. People from all over the world come to Krakow, cultural and business capital
Zobacz później01.01.2012 | Pełny etat | Kraków | Grafton Recruitment KrakówDemonstrate evidence of influencing positive change within a Helpdesk environment • Owning client queries/escalations/demands reported during interaction with Service Desk team. •Team management, Issue/Conflict handling within Service Desk environment. • Coordinate and manage relationships with vendors
Zobacz później01.01.2012 | Pełny etat | Kraków | Grafton Recruitment KrakówSupport groups • Maintain technical skill continuity and consistency of help desk staff • Ensure continuous improvement of services provided by the help desk • Provide telephone support to customer end users • Provide Problem Management System support activities
Zobacz później01.01.2012 | Pełny etat | Kraków | Grafton Recruitment KrakówThe Service Level targets through training, coaching and motivating all Team members • Client Management • Conducting daily meetings with the Team • Conducting weekly performance feedback meetings • Interacting with Client on a daily/ weekly & Monthly basis to discuss team/process • Working with all
Zobacz później01.01.2012 | Pełny etat | Kraków | Grafton Recruitment Kraków• If necessary, transfer the incident to the Level 2 Support Team; • Follow the actions made by all the supports teams and make an alert if no actions are provided; • Ensure that SLA are respected and alert Management rules are followed and Higher Support levels are informed
Zobacz później01.01.2012 | Pełny etat | Kraków | Grafton Recruitment KrakówFor - Achieving the Service Level targets through training, coaching and motivating all Team members - Client Management - Conducting daily meetings with the Team - Conducting weekly performance feedback meetings - Interacting with Client on a daily/ weekly & Monthly basis to discuss team/process - Working
Zobacz później01.01.2012 | Pełny etat | Kraków | Hays PolandFor ensuring the accuracy and efficiency of Treasury Management records and preparing reports in accordance to legal and fiscal internal procedures of our Client
Zobacz później01.01.2012 | Pełny etat | Kraków | Grafton Recruitment KrakówOur Client, well established organization with the service center in Krakow is currently looking for Reward & Retain Specialist Specifically, you will •Handle complex employee and line management HR queries ensuring timely, accurate and value added responses. •Maintain the payroll and non-payroll
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