Oferty dla Client Service Manager praca Polska

01.01.2012 | Pełny etat | Grafton Recruitment KrakówAnd implementation of strategies of process improvement to achieve high level of service provided for the client, • Process management in order to identify and improve gaps, • On-time delivery, • Managing a team of customer service specialists, • Personnel development in order to improve efficiency and quality

01.01.2012 | Pełny etat | Małopolskie | Grafton Recruitment KrakówAttendance Report for all voice processes -seating plan management and sending out Interval and Adherence Reports -agent group creation and updation of Agent Group modifications -downtime management and escalation management -service level monitoring and regular updates to process owners and clients

01.01.2012 | Pełny etat | Mazowieckie | Hays PolandSupporting the Head of Partner Management Acquisitions. The company expects graduate degree in economics or similar formation, minimum 5 years professional experience, preferably in the Consulting or loyalty management sector. Excellent customer service orientation, outstanding sales skills and expertise