Oferty dla Customer Support Manager praca Opole

28.03.2026 | Pełny etat | Opole | Capgemini PolskaAnd transition Service Management and Service Integration solutions Carry out discovery process by gathering customer’s business requirements and/or assessing the maturity of the IT organization and the level of business Translate customer’s business requirements into IT delivery, including IT principles Oversee

28.03.2026 | Pełny etat | Opole | Stefanini NVBut you are driven to explore a new path? We love to help our colleagues grow! - If you already have experience in dealing with customers over the phone or even face-to-face, you are a step ahead! - You know that the customers are different so you adapt your speech to their needs? We need a flexible

28.03.2026 | Pełny etat | Opole | Capgemini PolskaTroubleshooting, engage the appropriate technical experts and manage Root Cause Analysis (RCA) to prevent recurrence. Service Delivery oversee 24/7 support operations, including rotational schedules and on-call structures, ensure operational readiness, process adherence, and performance across all support teams

28.03.2026 | Pełny etat | Opole | Capgemini PolskaOf knowledge with free access to Education First languages platform, Pluralsight, TED Talks, Coursera and Udemy Business materials and trainings. Continuous feedback and ongoing performance discussions thanks to our performance management tool GetSuccess supported by a transparent performance management policy

28.03.2026 | Pełny etat | Opole | Capgemini PolskaThey ensure that service levels are maintained throughout and are responsible for the budget, project plans and for the reporting to the customer and internal management. YOUR TASKS Lead the transition activities and ensure that the new service is fully accepted into RUN Validate service scope and service

28.03.2026 | Pełny etat | Opole | Capgemini PolskaInitiatives access to courses e.G. Excel, VBA, RPA, Customer Care unlimited access to Udemy Business free chat/call with a therapist Recruitment stages Interview with the recruiter Competency Tests/Language Verification Video call with a manager Final Decision Your development path During your first months

28.03.2026 | Pełny etat | Opole | Capgemini PolskaReferral program charity initiatives access to courses e.G. Excel, VBA, RPA, Customer Care unlimited access to Udemy Business free chat/call with a therapist Recruitment stages Interview with the recruiter Competency Tests/Language Verification Video call with a manager Final Decision Capgemini Polska

26.03.2026 | Pełny etat | Opole | Capgemini PolskaRedeployment package employee referral program charity initiatives access to courses e.G. Excel, VBA, RPA, Customer Care unlimited access to Udemy Business free chat/call with a therapist Recruitment stages Interview with the recruiter Competency Tests/Language Verification Video call with a manager Final

26.03.2026 | Pełny etat | Opole | Capgemini PolskaSocial benefits redeployment package employee referral program charity initiatives access to courses e.G. Excel, VBA, RPA, Customer Care unlimited access to Udemy Business free chat/call with a therapist Recruitment stages Interview with the recruiter Competency Tests/Language Verification Video call