Oferty dla Problem praca Katowice

14.02.2026 | Pełny etat | Katowice | Capgemini PolskaAnd document recurring issues, incidents, or anomalies that affect service quality or business operations. Root Cause Analysis Conduct thorough root cause analysis to determine the underlying reasons for recurring problems, ensuring a deep understanding of the issues. Problem Prioritization Prioritize

14.02.2026 | Pełny etat | Katowice | Capgemini PolskaSuch as ITIL, NIST, or ISO 27001. Excellent communication and interpersonal skills. Analytical and problem-solving skills. Familiarity with incident management software and tools. ITIL certification English and German language (Level C1) is a must have What we offer Practical benefits yearly financial bonus

14.02.2026 | Pełny etat | Katowice | Capgemini PolskaFor applications; analysis of standard incidents and problems; source code analysis and modernization; deployment and release management; improvement and automation of application environment. Our requirements you are an active and independent person, and you can think analytically; you are a student in atleast

14.02.2026 | Pełny etat | Katowice | Sopra Steria Polska Sp. z o.o.CFT, Grafana Good analytical and problem-solving skills to troubleshoot systems problems Must have a proactive customer focused attitude to providing an IT service ITIL knowledge Scripting skills Availability for on-call duty Knowledge of French language at minimum B1 Optional Knowledge of scheduling

14.02.2026 | Pełny etat | Katowice | Capgemini PolskaAnd therefore will work closely with Incident Management, Problem Management, Change Management, Capgemini Tower Management and Leads, SDMs, Service Desks and at times directly with the Customer. The role requires an assertive person who has experience in dealing with challenging and complex customer issues

14.02.2026 | Pełny etat | Katowice | Capgemini PolskaOrchestration) Excellent at communicating technical problems and solutions to both technical and non-technical audiences Able to present business cases, strategies, solutions, make recommendations, gather team consensus to solve problems and prepare prototypes for proposed solutions Able to define technical

14.02.2026 | Pełny etat | Katowice | Shiji PolandTo maintain the service level agreements (SLA). Your responsibilities Provide first level contact and convey resolutions to customer issues Properly escalate unresolved queries to the next level of support Track, route, and redirect problems to correct resources Respond in timely manner to tickets from

14.02.2026 | Pełny etat | Katowice | Capgemini PolskaApproach to problem-solving, ability to explain solutions, good time management, and task prioritization skills. Very good command of English, both written and spoken. Optional German at coomunicative level. Higher education, preferred quantitative methods, econometrics, mathematics, statistics or related

14.02.2026 | Pełny etat | Katowice | Capgemini PolskaPerformance Handle incidents, problems, changes, and service requests (SR), ensuring compliance with client requirements Maintain documentation, including runbooks and transition files for operational handover Collaborate with various teams and specialists such as Architects, Subject Matter Experts, Solution